For Schools

Virtual Field Trip FAQ

Questions? We've got answers!


Do I have to create an account in order to watch? 

No. You will receive a link and password to your online performance once your booking has been confirmed.   


What is the cost of our field trip? 

The cost of these performances starts at $50 per classroom.


What if we need to change the number of people viewing or the date of our virtual field trip? 

Simply reply to the confirmation email you receive when you booked your field trip, and a Childsplay representative will contact you to make any updates necessary to your virtual field trip 


What ages are Childsplay productions appropriate for? 

The Childsplay website and digital brochure (coming soon) offer age recommendations for each of our shows. Our seasons generally consist of plays for children ages 3 and up. Childsplay uses many factors to assess age recommendation of a show, including length, content, and more. While children of all ages are welcome to view our performances, we do recommend you consider our guidelines before viewing a show.  


When should we log in to our scheduled performance? 

Your link and password will be active from Friday to Friday of the booking week. For example, if you chose the week of November 2nd for your class to view the performance, it would become available Friday, October 30th and stay active through Friday, November 6th . You can log in and watch the performance at any time during that week. 


What platform is hosting this content? 

Vimeo is hosting this content for us. If you would like to watch on a device other than your computer or internet browser, you will need to install the Vimeo app however, you DO NOT have to create a Vimeo account. 


I’m having issues accessing the content but your offices are closed. Who can I contact? 


Please contact your IT department before reaching out to Childsplay with any technical issues. We are not available to assist outside of regular business hours, but you can call our main line at 602-921-5700 to leave a voicemail, or email We will get back to you during our regular business hours of Monday-Friday, 9am-3:30pm. If you are not able to access your content during your watch window, we will make sure you get another chance to watch the performance


What if I have other questions?

Not a worry! Please contact our Education team.






Book your show!

View all shows available for virtual field trips here >