What's Coming in the

 

Honus and Me
9/19 - 10/11

Androcles and the Lion
10/25 -11/15

Junie B. in Jingle Bells, Batman Smells!
11/15 - 12/27

Peter and the Wolf
1/30 - 3/13

Tomato Plant Girl
4/10 - 4/18

The Big Friendly Giant
4/25 - 5/23

Connect! Join our email list

    

Where are my passes? How, when, where do I access my Play Pass account.

• Play Pass accounts at the Tempe Center for the Arts will be set within one business day from receipt of your order.
• We will email you instructions for accessing your account, including the link, your user name, and password.
• If you haven't received the email within 24 hours you can email info@childsplayaz.org or call 480-921-5700.
• Tickets will be available to Play Pass holders one week before they go on sale to the general public. Availability of tickets for other plays are listed at the bottom of this page.
• You will be able to access your account online, or if you prefer, by phone or in person.

How do I redeem my passes?

You can redeem your passes in person or over the phone or online.

• In person:Visit the box office at the Tempe Center for the Arts, 700 W. Rio Salado Parkway, Tempe.
• By phone: Call the Tempe Center for the Arts box office 480-350-2822 (press 0) and identify yourself as a Childsplay play passholder. Tell the representative which performance (date and time) you'd like to attend and how many passes you'd like to use. Your tickets will be held at "will call" for you to pick up or they can be mailed to you, and the number of passes used will be deducted from your account at that time.
• Online: Log in to your account with your user name and password. Choose your performance and your seats. When it's time to pay, click on APPLY DISCOUNT and select PLAY PASS REDEMPTION and the amount due will change to $0. The number of passes redeemed will be deducted from your account total.

They are asking for my credit card information, will I be charged?

No, your card will not be charged, but you must enter a valid credit card in order to proceed with your reservation. You will only be charged if you decide to make a change to your reservation ($5 per ticket). You can save the credit card information at the website, so you don't have to enter that information again when you make future transactions.

I've forgotten how many passes I have left. What do I do?

You can either call the box office or log in to your account with your user name and password and click on your account on the right side of the screen. You will see a link that says see details/redemption history. When clicked, that link will open a window showing you how many passes you have redeemed, how many remain.

I purchased play passes as a gift for someone else. What do I do?

After making the gift purchase notify the recipient of the gift, and ask them to go to link shown on your receipt to redeem the gift certificate.

I wanted to give some of my passes as a gift. How do I give passes to someone else?

If you know the date and time of the performance that the recipient would like to attend, you can make the reservation for him/her. If redeeming your passes online, simply select the Print@Home option and give the tickets to the recipient. If ordering through the TCA box office phone line, you can request the tickets to be mailed to a different name and address or for the tickets to be placed at "will call" under an alternate name.

If you would like to order some paper play passes, you have that option. Send an email to jbernstein@childsplayaz.org with PAPER PASSES in the subject line. Indicate how many paper passes you'd like from your account and how they should be divided (i.e., 8 total, 2 sets of 2 and 1 set of 4) and they will be mailed to you. [These passes will not be deducted from your account until they are redeemed by the recipient.]

I made reservations for a show and now we can't attend on that date. What do I do?

You can exchange tickets by bringing your tickets in to the box office at least 24 hours in advance of the performance you are scheduled to attend. If your tickets are at "will call" you can call to make the exchange. There is a $5 fee per ticket to make exchanges, and tickets can only be exchanged within the run of a show. (For example, you can exchange from one week of Honus and Me to another, but you cannot exchange from Honus and Me to Androcles and the Lion without incurring a fee.)

I made reservations for a show and couldn't attend. Have I lost my passes?

Once the show you made reservations for has passed you can no longer exchange tickets.

Do I need a ticket for my baby/toddler?

Everyone who enters the theater needs a ticket - even babies and toddlers. For most shows we do not recommend bringing children younger than 3.

When do my passes expire?

Passes expire at the end of the season. The last show of the season takes place on May 23, 2010. There are no refunds or exchanges for unused passes.

When can I make reservations?

As a passholder, you can make reservations for each show one week before tickets go on sale to the general public.
Honus and Me --- Priority Reservations on August 3 at 10 am (tickets on sale August 10)
Androcles and the Lion --- Priority Reservations on August 3 at 10 am (tickets on sale August 10)
Junie B in Jingle Bells, Batman Smells! --- Priority Reservations on September 14 at 10 am (tickets on sale September 21)
Peter and the Wolf --- Priority Reservations on September 14 at 10 am (tickets on sale September 21)
Tomato Plant Girl --- Priority Reservations on January 4 at 10 am (tickets on sale January 11)
Big Friendly Giant --- Priority Reservations on January 4 at 10 am (tickets on sale January 11)